GOT QUESTIONS?
OUR FAQs
Frequently Asked Questions
We do know you may have some burning questions, so we have put
together some commonly asked questions about our services
You can book seamlessly online using our instant booking system with instant price quote by clicking Here.
You can also booking through email cs@connectairport.com
We require at least 24 hour notice to change or cancel your reservation. If you cancel less than 24 hours before your scheduled pick up time no refund will be issued.
Yes. We provide services 365 days, 7 days, 24 hours a day
Please call us on +256-200-905 906 and our admin team will help you find your driver in the pick up location.
Rates vary based upon service selected, vehicle selected, the number of passengers, and the distance. Click here to check rates
A credit/Debit card is required when making a reservation. You can also pay by cash to the driver on pick up.
We have a selection of vehicles to suit various requirements: Saloon cars, Estate cars, Mini Suvs and Vans
Executive and luxury vehicles are available on request
We need a flight number because it lets us track and know if you have a tight connection. It also makes it much easier for the driver to know and locate you at the airport on arrival.
We’ll track and re-schedule accordingly.
We understand that traveling can be stressful, so if your flight is delayed, where possible notify us by mail, text or call.