Frequently Asked Questions

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You can book directly on our website by typing one Keyword of the hotel name on the search bar main page, make sure to type just one keyword, The site auto-populates locations based on Google Maps. Once Pick up and Drop off locations are put in, the system will automatically generate pricing for you.

You can book it by just typing the Keyword or nearest Landmark address on the website fill out form and choosing the correct location from the menu.

We will wait for you until the plane lands, we monitor the arrival flights.

Transfers can be paid with US Dollars or Uganda Shillings, Please note the USD bill must not be older than 2010 and should not be torn  nor have ink due to local exchange rates incases of cash payments

Yes, we accept card payments through PayPal at booking or Flutterwave.

We can provide a 15-minute complementary stop in any store. 

Yes, Luggage quantity is dependent on the max a car of choice can take.

Yes, our airport transfers are provided 24hrs 7 days a week.

No. All our transfers are private.

Once you clear customs and immigration, walk to the main exit door, please look for our staff in the airport arrivals area where they will be holding a sign bearing your name for easy Identification. You will probably be approached by time-share vendors, they offer assistance with transfers, do not listen to them, and just keep walking. If you cannot find your driver please call us at +256-200-905906

The charge is per vehicle, not per person. If there is 1 to 3 people on the vehicle you will pay one rate, if there is 4 to 7 people on the vehicle you will pay a different rate.

Air-conditioned Sedans, SUVs and vans with a capacity of one to 16 persons depending on your requirements.

No, you can book either a one-way transfer only or a Return transfer as well depending on your requirements.

All drivers are experienced drivers with valid licenses. 

Please contact us to receive more detailed information about group travels.

Not exclusively since our transfers are per vehicle basis and everybody counts as a Passenger due to insurance policies.

It all depends on traffic conditions and weather. The trip generally takes 55mins to 1 Hrs: 15 minutes.

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